Privacy Policy

1. Information we may collect

When you submit an admission, daycare, trial-class or school-visit enquiry, we may collect information such as:

• Parent or guardian name
• Phone or WhatsApp number
• Email address
• Child’s name
• Child’s age or date of birth
• Programme preference
• Daycare requirement
• Preferred visit or contact time
• Transport location or locality
• Any message included with the enquiry

The website may also receive basic technical information automatically, such as browser type, device type, pages visited, approximate location, referral source and interaction data. This information may be generated by hosting, security, analytics or advertising services connected to the website.

2. How we use your information

Information submitted through the website may be used to:

• Respond to preschool, daycare or admission enquiries.
• Contact parents or guardians by phone, WhatsApp or email.
• Arrange school visits and trial classes.
• Explain programmes, fees, timings, meals and transport availability.
• Follow up on an enquiry or admission request.
• Maintain internal enquiry and admission records.
• Improve the website, advertising and enquiry experience.
• Protect the website from spam, misuse and security threats.
• Meet applicable legal, regulatory or record-keeping obligations.

3. Information about children

This website is intended primarily for use by parents and legal guardians. Children should not independently submit personal information through the website.

Details about a child, such as name, age, programme requirement or care needs, should be provided only by a parent, legal guardian or another authorised adult.

Please avoid submitting sensitive medical, legal, custody or identification documents through a general website enquiry form. Contact the centre directly if such information is required during the formal admission process.

4. Sharing of information

Information may be accessible to authorised centre staff who need it to respond to an enquiry, arrange a visit or complete an admission-related process.

Limited information may also be processed by service providers supporting the website, including hosting, website forms, email delivery, analytics, security, advertising and communication platforms.

Information may be disclosed where reasonably necessary to comply with applicable law, respond to a lawful request, protect the safety of a child or another person, prevent fraud, or protect the centre’s legal rights.

5. Third-party services and links

This website may include links, embedded content or buttons connected to third-party services such as:

These services operate under their own privacy policies and terms. The centre does not control how an external platform processes information after you leave this website or interact directly with that service.

Cookies and website technologies

The website and connected services may use cookies, pixels, tags or similar technologies to support website functionality, remember preferences, measure visits, understand traffic and evaluate advertising performance.

You can manage or block cookies through your browser settings. Blocking certain cookies may affect some website features.

Data security

Reasonable administrative and technical measures are used to protect information against unauthorised access, loss, misuse or disclosure. However, no website, email system or online transmission method can be guaranteed to be completely secure.

Parents should avoid sending passwords, bank details, government identification numbers or highly sensitive documents through ordinary enquiry forms, WhatsApp or unencrypted email unless specifically requested through an appropriate admission process.

6. Data retention

Enquiry information may be retained for as long as reasonably required to respond, follow up, manage admission records, resolve concerns, maintain security or meet legal and operational requirements.

Information that is no longer reasonably required may be deleted, anonymised or securely archived, subject to applicable record-keeping requirements.

7. Your choices and requests

A parent or guardian may contact the centre to:

• Ask what enquiry information is held about them.
• Request correction of inaccurate contact information.
• Withdraw from admission-related marketing follow-ups.
• Request deletion of enquiry information where retention is no longer necessary.
• Raise a concern about how information has been handled.

Before acting on a request, the centre may ask for reasonable information to verify the identity and authority of the person making the request.

Changes to this policy

This privacy policy may be updated when the website, enquiry process, service providers or applicable requirements change.

The latest version will be published on this page with an updated revision date.